How to care for a stretch ceiling: cleaning, mistakes and lifespan

MSD film is tough but sensitive to solvents and scratches. Basics: microfiber or soft lint-free cloth, warm water (not hot), a drop of neutral liquid soap if needed.

Remove dust with dry microfiber or soft duster — no pressure. Wipe drips from leaks or kitchen steam before they dry with streaks.

After POTOLOK+ install, ventilate 2–3 hours; then care is minimal — don’t paint the ceiling or glue wallpaper to it.

Matte film forgives more than gloss: fewer visible prints and micro-scratches. A damp wipe every 3–6 months in living rooms is enough; kitchen every 2–3 months with heavy cooking.

Method: dampen cloth, wring well, wipe with light zigzag motion. No puddles — water must not run into the track.

Coffee, wine, marker stains: soap and water first; if needed only PVC-safe products (no acetone or alcohol). At handover we can suggest specific brands.

Gloss mirrors the room — dust, fingerprints and bad wiping show. Wipe more often: every 1–2 months in living areas, locally after cleaning if needed.

Use two cloths: one with soapy water, one dry for streak-free polish. One direction, no circular scrubbing.

Don’t use furniture wax or polish — it leaves a film that attracts dust. Gloss likes gentle care, not heavy “detailing”.

• Abrasive pads, metal scrapers, stiff brushes
• Acetone, solvents, acid and alkaline cleaners
• Steam cleaner close to film — overheating and deformation
• Sharp objects (scrapers, furniture corners when moving)
• DIY removal of the sheet to “air it” — POTOLOK+ installer only

If flooded from above don’t puncture the ceiling yourself — call us: we drain properly and preserve warranty with correct handling.

Kitchen: grease settles faster on gloss and satin — use hood and light regular wipes. Don’t aim kettle steam at the ceiling.

Bathroom: condensation is normal; ventilate after shower. Mold on the ceiling is often poor wall ventilation, not PVC — check the exhaust.

Kids’ room: ball and toy marks usually wash off with soap on matte MSD. Teach kids not to poke the ceiling with sharp toys.

POTOLOK+ offers 15-year warranty on film and install with normal care. Small sag at a platform after a year — don’t “fix” by scrubbing; book a tension visit.

Crack, track separation, local yellowing — send a photo and we’ll visit under warranty. DIY harsh chemicals may void warranty on damaged area.

Planning a new ceiling — book free survey: we show matte and gloss MSD and explain care for your room.